Healthtech · Product · QA
Vital parameters that reach the doctor before the next appointment.
Telecare lets chronic patients share vital parameters with their GP as they measure them. It shipped through COVID monitoring programmes and heart failure pathways, where late data is the same as no data.
- patient to GP monitoring
- Real timepatient to GP monitoring
- clinical programmes: COVID and heart failure
- 2clinical programmes: COVID and heart failure
- temperature, pressure, saturation, weight
- Multi-parametertemperature, pressure, saturation, weight
Telemonitoring for chronic patients, in real time with their doctor
01
Role
Product Manager and Quality Assurance Manager, working with IT from conception to launch and leading a testing team of six people.
- Collaborated with UX/UI designers
- Created product flows in Miro
- Prototyped the application with the CPO
- Analysed competitors
- Coordinated communication across departments
- Coordinated the launch
- Wrote user stories
- Tested the application and defined acceptance criteria
02
Project
Telecare is a telemonitoring application that allows chronic patients receiving home care to collect and communicate vital parameter data to their General Practitioners in real time. Data can be entered manually or collected through connected medical devices.
The main product challenge was collecting accurate health data while avoiding unnecessary anxiety for patients.
- What data must be collected for effective telemonitoring?
- How can we guarantee data accuracy without alarming users?
- How can we ensure that device-generated data is accurate and not altered?
03
Process
- Competitor mapping
- Miro flows
- Figma wireframes
- Iteration
- Development
- Testing
- Launch
04
Results
- Improved patient experience
- Easier access to healthcare information
- Increased engagement with digital care programs
- Improved retention through personalized experiences
Takeaways
- 01
Adherence is a design problem. Every extra tap is a patient you lose in week three.
- 02
Clinicians are excellent product partners. They will tell you exactly which number matters.
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